Experience the benefits of decentralized commerce and shop with confidence on Web3.
Traditional e-commerce platforms often collect and store large amounts of personal information about their users, which can be vulnerable to data breaches and misuse. Decentralized e-commerce offer a different approach, with a number of privacy features that can help to protect the privacy of users.
Merchants are able to make their own decisions about how to run their businesses online, they have more control over their own operations and are able to respond more quickly to changes in the market. This can create a more dynamic and entrepreneurial environment within the decentralized e-commerce platform, which can help to drive innovation and growth.
Blockchain technology has the potential to revolutionize the way that businesses and other organizations approach accounting. By using a decentralized, secure, and transparent platform to record and track financial transactions, it is possible to streamline the accounting process and improve the accuracy and reliability of financial statements and other accounting documents.
Across al merchants you don't need to insert the same sensitive informations like credit card numbers or personal info, this will dramatically increase your level of security and eliminates the risks of getting hacked or receiving a chargeback for c/c frauds as a merchant
With Perpetual3 Decentralized marketplace users can forget email, passwords and phishing attacks, passwordless login using a crypto wallet is a security feature that allows users to log into a website or application without the need to enter a password. Instead, users can use their crypto wallet to authenticate their identity.
Merchants can choose to lock some amount of funds in a wallet controlled by smart contracts, this fund called Insurance fund will be used by smart contract in order to enforce payments of a lost dispute, this will give more security and peace of mind to the buyer.
We provide multiple solutions for merchants to ship their products, they can choose to use our shipping solution that provides shipping label creation and pick up, they can choose to connect their Carriers aggregator account or their preferred Carrier account using just their API key.
If users cannot find a solution using our automatic dispute resolution system or external online dispute resolution system, they can open a case with our arbitration service, once a case is opened both parties have 7 days to submit evidence stated in the arbitration service policy. After the 7 days period a professional third party will examine the case and enforce the result.
In case our automatic dispute resolution system doesn't help in finding a solution, users can escalate their disputes to external ODR systems, we currently recommend using: https://ec.europa.eu/consumers/odr/main/
In case of disputes buyers and sellers can mutually agree on using our automatic dispute resolution system, which will help settle disputes based on propositions, they will be able to agree on: full refunds, returns, percentage refund or replacement option. In rare cases where users cannot find a suitable solution they can escalate to external online dispute resolution systems.
Returns are regulated by the merchant return policy and are made simple by our platform, you can contact directly contact the seller and open a return request, based on the situation buyer or seller will pay to the smart contract the required amount to initiate shipping and their package will be picked up in specified location and sent back. In case of disputes a user can use our tools for online dispute resolution and automatic dispute resolution in rare cases you can ask for an arbitration service which will manage the dispute.
Merchants can apply for business verification in order to receive a NFT verification badge that certifies the business ownership and informations provided by the merchants. The verified business NFT is currently released by Perpetual3 Labs but the service will soon be decentralized and accessible by any service provider that can perform KYB verifications.
Merchants are required to publish their listings and inventory on-chain in order to provide the most secure and transparent experience to their customer and also harness the power of blockchain technology for their business. Listings will always be accessible on-chain and cannot be edited without leaving a trace, this will guarantee to the buyer a proof of which order details was agreed upon. Merchants can also choose to integrate one of our partner technology for providing product origin traceability of supply-chain and authenticity
On Perpetual3 the reputation of merchants is the most important part of the business, reputation is built with verified on-chain number of transactions, reviews and disputes resolved. The reputation of merchants cannot be altered or deleted by anyone and is important for buyers in order to choose a reputable and good-standing merchant. Reputation of buyers as well is considered very important for buyers as well and can be used by merchants in order to target a specific audience
On Perpetual3 marketplace all reviews are verified and submitted only if the smart contracts certifies that the review is submitted by a real buyer, reviews cannot be edited or deleted because they are stored on-chain. Merchants can submit one reply for each on-chain review.
Orders are processed completely by smart contracts, buyers will use their dashboard to submit orders which contains product id and quantity desired and the smart contract will automatically calculate the required amount to pay and then creates an NFT representing the order.
Merchants will publish their accepted cryptocurrencies on their Web3 store front and choose to process orders with direct payments which transfers funds directly to their wallets on each order, they will be able to offer trust-less escrow system in order to provide more security to their customers, we recommend escrow only on high value transactions.
Merchants that accept escrow payments with predefined escrow time will have funds locked until the buyer is satisfied with the order, otherwise the funds will be unlocked with a dispute resolution.
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